Shipping & Returns
We offer Free FedEx EXPRESS shipping on all Canadian orders over $75 (before applicable taxes). For all orders less than $75 (before applicable taxes), a flat rate of $9.95 will be applied. We also offer shipping via Canada Post for customers who prefer this option. All PO box locations automatically ship via Canada Post.
Contact our team at firstname.lastname@example.org to initiate a return request. Please include your order # and reason for return in your initial email. Securely package the items you with to return and affix your issued pre-paid shipping label. Please make sure any old labels on your package are removed or obscured. Drop off your package at the nearest Canada Post location. There is no postage required, but a return fee of $5.00 CAD will be deducted from your refund.
We will email you when your return has been received and processed.
If you have any further questions, please don't hesitate to reach out to our team at email@example.com.